PART I: Cloze (20 points) 59:kL<;S-
Directions: Choose the best word(s) for each numbered blank. d!Ws-kzE
Production workers must be able to do statistical quality control. Production workers must be "?<`]WG\
able to do just-in-time inventories. Managers are increasingly shifting from a "don't think, do what <nV 3`L&]
you are told" to a "think, I am not going to tell you what to do" style of management. v;g,qO!LJ
This shift occurs not because today's managers are more ___(1)___ than yesterday's managers, 0R+p\Nc&1
but because the evidence is mounting that the second style of management is more ___(2)___ than s(s_v ?k
the first style of management. But this means that problems of training and motivating the work NU{eoqaT
force both become more central and require different models of behavior. ~R=p[h)
To be on top of this situation, tomorrow's managers will have to have strong background in =z<sx2#*
organizational psychology, human relations, and labor ___(3)___. The MIT Sloan School of quickly XgKYL<